Effective date: July 8, 2026
Lucranaut LLC ("Lucranaut," "we," "us") builds and sells trading software for the NinjaTrader 8 platform. This policy describes what information we collect when you visit this website or purchase our products, how we use it, and the choices you have.
When you register an account or purchase a product, we collect the information needed to deliver and license the software: your name, email address, and the details of your purchase. Payment processing is handled by third-party payment providers — we do not receive or store your card numbers or banking details.
Like most websites, we may collect basic technical data automatically, such as browser type, device information, and pages visited, through standard analytics tools. This data is aggregated and does not identify you personally.
We use your email address to deliver license keys and installation instructions, respond to support questions, and send occasional updates about your products, such as new versions or important fixes. If we send marketing emails, every message includes an unsubscribe link, and opting out never affects your license or support.
We do not sell, rent, or trade your personal information to third parties. We do not collect trading account data, brokerage credentials, or the contents of your trading activity. Our software runs locally inside your NinjaTrader installation and does not transmit your trade data to us.
Purchases and community memberships may be processed through third-party platforms such as payment processors or community hosting services. Those platforms have their own privacy policies governing the data you provide to them directly. License validation for our software may involve the NinjaTrader Ecosystem's vendor licensing system.
This site may use essential cookies for basic functionality and analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings without losing access to any content.
We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep account and purchase records for as long as your license is active and as required for tax and legal compliance. You may request deletion of your account data by contacting us at support@lucranaut.com.
For questions about this policy or to exercise any of your privacy rights, email us at support@lucranaut.com.
Depending on where you live, you may have specific rights over your personal information. If you are in the European Economic Area or United Kingdom, you have the right to access, correct, or erase your personal data, restrict or object to its processing, and request data portability under the GDPR. If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale — though as stated above, we do not sell personal information. To exercise any of these rights, email us at support@lucranaut.com and we will respond within the timeframe required by applicable law.
Our products and services are intended for adults. We do not knowingly collect data from or market to anyone under 18 years of age. By using this site or purchasing our products, you represent that you are at least 18. If we learn that we have collected personal information from someone under 18, we will delete it promptly.
We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
Risk disclosure: Futures trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. Performance disclosure: Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of the financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect actual trading results. Testimonials: Testimonials appearing on this website may not be representative of other clients or customers and are not a guarantee of future performance or success.